SM Hotels & Convention Center’s Radisson Blu Hotel Cebu has been awarded the prestigious Executive Level Certification from Safehotels, a globally recognized certification program for safety and security in the hospitality industry.
“Receiving the Executive Level Certification from Safehotels is a testament to the hard work and dedication of our entire team. It demonstrates our unwavering commitment to the safety and security of our guests and team members. We want every guest to feel comfortable and secure during their stay with us,” said Marko Janssen, general manager of Radisson Blu Hotel Cebu.
The certification, recognized by the United Nations International Strategy for Disaster Reduction, marks a significant milestone in Radisson Blu Hotel Cebu’s commitment to providing the highest standards of safety and security for its guests and staff, as the hotel receives this for the fifth consecutive year. The process involves a thorough examination of the hotel’s safety and security procedures, staff training, emergency preparedness, among other critical aspects. The hotel underwent a comprehensive evaluation, which included audits, risk analysis and on-site assessments to ensure compliance with the program’s stringent criteria.
The Safehotels Executive Level Certification recognizes the hotel’s excellence in various areas, including:
Safety and security management. Radisson Blu Hotel Cebu has implemented robust safety and security policies and procedures, ensuring the well-being of everyone on the premises.
Emergency response. The hotel has a comprehensive emergency response plan in place, ensuring a swift and effective response to any unforeseen incidents.
Crisis management. Radisson Blu Hotel Cebu has demonstrated its ability to manage crises effectively, minimizing their impact on guests and staff.
Staff training. The hotel’s staff has received specialized training to handle safety and security matters competently.
Guest communication. Clear and concise information is provided to guests regarding safety and security procedures within the hotel.